Terms of Service

Last updated: May 2026

1. Introduction and Acceptance

These Terms of Service (“Terms”) govern your access to and use of the Settld platform (“Platform”), operated by RAMP UP TECHNOLOGIES LTD (“we”, “us”, or “our”), a company registered in England and Wales under company number 17121131.

By registering for an account or accessing the Platform, you agree to be bound by these Terms and our Privacy Policy. If you are accepting these Terms on behalf of an organisation, you represent and warrant that you have authority to bind that organisation, and references to “you” include that organisation.

If you do not agree to these Terms, you must not access or use the Platform.

2. Definitions

In these Terms, the following words have the following meanings:

• Platform means the Settld software-as-a-service application, including all web interfaces, APIs, and associated services provided by us.
• Organisation means a logistics company or fleet operator that has subscribed to the Platform under a paid or trial agreement.
• User means any individual who accesses the Platform under an Organisation's account, including Managers and Drivers.
• Manager means a User with administrative privileges within the Platform, including Level 1 Managers (hub-specific) and Level 2 Managers (organisation-wide).
• Driver means a self-employed courier or contractor whose compliance, documents, scheduling, and payroll are managed through the Platform.
• Content means any data, text, documents, images, or other material uploaded to or generated within the Platform.
• Subscription means the paid or trial agreement under which an Organisation accesses the Platform.

3. Account Registration and Security

To access the Platform, Organisations must register and create an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must immediately notify us at support@getsettld.co.uk if you suspect any unauthorised access to your account.

Each Organisation is responsible for managing access for its Users, including creating, modifying, and revoking User accounts in accordance with these Terms. We are not liable for any loss arising from your failure to maintain account security.

You must not share login credentials between Users. Each User must have their own individual account.

4. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

• Use the Platform in any way that violates applicable UK or international law or regulation.
• Upload or transmit any Content that is unlawful, harmful, defamatory, obscene, or that infringes any third-party intellectual property rights.
• Attempt to gain unauthorised access to any part of the Platform, other accounts, or computer systems connected to the Platform.
• Reverse engineer, decompile, or disassemble any part of the Platform.
• Use automated tools, bots, or scrapers to extract data from the Platform without our prior written consent.
• Transmit any malware, viruses, or other malicious code.
• Circumvent or attempt to circumvent any access controls or security features.
• Resell, sublicense, or otherwise make the Platform available to third parties except as expressly permitted by your Subscription.
• Use the Platform to process data relating to individuals without a lawful basis as required under UK GDPR and the Data Protection Act 2018.

We reserve the right to suspend or terminate access to the Platform for any breach of this section, without liability to you.

5. Data Processing

When you use the Platform to manage Driver data, you act as a data controller in respect of that personal data, and we act as a data processor on your behalf. Our processing of personal data on your behalf is governed by our Data Processing Agreement, which forms part of these Terms.

You are responsible for ensuring that you have a lawful basis for processing Driver personal data through the Platform, for providing Drivers with appropriate privacy notices, and for complying with all applicable data protection legislation including UK GDPR and the Data Protection Act 2018.

For information on how we process personal data about Managers and other Users (where we act as a data controller), please read our Privacy Policy.

6. Intellectual Property

The Platform, including all software, design, trademarks, and documentation, is owned by or licensed to RAMP UP TECHNOLOGIES LTD and is protected by applicable intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal business operations during the term of your Subscription.

You retain ownership of all Content you upload to the Platform. By uploading Content, you grant us a limited licence to host, store, and process that Content solely for the purpose of providing the Platform to you.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Platform, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you in connection with these Terms or the Platform, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of (a) the total fees paid by you to us in the twelve months preceding the event giving rise to the claim, or (b) £100.

Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded by applicable law.

The Platform is provided “as is” and “as available”. We do not warrant that the Platform will be uninterrupted, error-free, or that any defects will be corrected. We make no warranties, express or implied, regarding the Platform beyond those expressly set out in these Terms.

8. Termination

Either party may terminate these Terms upon written notice to the other in accordance with the terms of your Subscription agreement.

We may suspend or terminate your access to the Platform immediately without notice if: (a) you materially breach these Terms and fail to remedy that breach within 14 days of written notice; (b) you become insolvent, enter administration, or are subject to an analogous insolvency event; or (c) we are required to do so by law or a regulatory authority.

On termination, your right to access the Platform ceases immediately. You may request an export of your data within 30 days of termination. After that period, we may delete your data in accordance with our data retention policy, subject to any legal obligations to retain it.

Sections 5, 6, 7, and 9 of these Terms shall survive termination.

9. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

RAMP UP TECHNOLOGIES LTD
Email: support@getsettld.co.uk
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ